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Offline
Classroom
You must contact us, and perhaps send us some verification for example a copy of your passport, then we will re-generate your certificate.
Yes, there is a time limit of 90 days for you to complete your online training course, counting from the day the license key is activated.
You must receive a license key from your company or your course administrator. The license key is required to activate the training course and is valid for one certificate.
No, the system can see that the license key has been used, and the system will not issue a certificate.
Yes, you need internet to download the training app and to receive your certificate – during the training you do not need internet.
No, you must use your own personal email. Once the training has been completed, the certificate is automatically forwarded to the email address in your account.
No, the training app is specifically developed for Microsoft Windows
1 Use the “Quick start guide” to download the training app 2 Right click the file and extract all (Unzip) 3 Run the installer to install the training app Also, a short cut will be located on the desktop.
No, if you use a different account, we have no training records with your name and we will not be able to issue a certificate with your name.
You must correct your profile before you contact us, then we will re-generate your certificate.
