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Frequently Asked Questions
I have made a typing error, so my certificate is wrong, so what to do?
You must contact us, then we will re-generate your certificate.
How do I get access to the offline training course?
You must receive af license key from your company and insert the license key received to get access to the training course.
Can I use a license key that has already been used?
No, the system can see that the license key has been used, and the system will not issue a certificate.
Can I use a company email for my training account?
No, you must use your own email.
Can I install the training app on Android or iOS?
No, the training app is specifically developed for Microsoft Windows
What will I learn in the Furuno Marine Radar course?
Our instructor Morten will guide you through the topics of the Furuno Marine Radar course in this Course Introduction video. Enjoy:
3 things to remember when making a LOP (Line Of Position) on a Furuno ECDIS
For more ECDIS tips, tutorials, and navigation guidance, visit our YouTube channel.
How do I install the Windows training app?
1 Use the “Quick start guide” to download the training app
2 Right click the file and extract all (Unzip)
3 Run the installer to install the training app
Also, a short cut will be located on the desktop.
Can I use someone else’s account for the training?
No, if you use a different account, we have no training records with your name and we will not be able to issue a certificate with your name.
I have made a typing error, so my certificate is wrong
You must correct your profile before you contact us, then we will re-generate your certificate.
Is my license key for online or offline training?
You can count the characters to find how and where to use it;
The license key for Navskills online training has 16 characters
The license key for CBT NXT offline training has 20 characters
The license key for the original CBT offline training had 25 characters
How many times can a license key be used?
A license key can only be used one time.
Do I need internet for the offline training?
Yes, you need internet to download the training app and to receive your certificate – during the training you do not need internet.
What are the STCW certification requirements for maritime training?
The Standards of Training, Certification and Watchkeeping (STCW) Convention sets minimum qualification standards for masters, officers and watch personnel on seagoing merchant ships. All seafarers must complete approved maritime training programs, pass required examinations, and obtain relevant certificates of competency. STCW certification must be renewed every five years and includes mandatory refresher training in areas such as safety, security, and medical care.
When will I receive my License Key for Online training?
We have a processing time of 1 workday from the purchase to the delivery of license key(s).
How do I get access to the online training course?
You must insert a valid license key, to get access to the online training course.
How do I get started with online training
Easy Access to Expert Maritime Training
Gaining knowledge has never been easier. With just 3 simple steps, you can access professionally curated training courses for navigational and maritime communication systems.
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Purchase Your Course
Browse our courses to find the online training that suits your needs. Securely complete your purchase and gain access to high-quality learning materials. -
Sign Up to the NavSkills Online Platform
Follow the guide you receive upon purchase and create your account to get started. Signing up is easy — just follow the link and register your details here. -
Start Learning
Log in to the NavSkills platform and enter your license key to begin your training. Train at your own pace and enhance your maritime skills from anywhere in the world on your preferred device.
Can I take radar navigation courses online?
Yes, the theoretical portion of radar navigation training can be completed online through approved e-learning platforms. However, practical simulator training must be conducted at an approved training center. Our online radar courses cover radar theory, plotting techniques, collision avoidance, and ARPA (Automatic Radar Plotting Aid) systems. Upon completion of the online theory, students must attend a 2-3 day practical session at our training facility.
Is there a time limit to do the online training?
Yes, there is a time limit of 90 days for you to complete your online training course, counting from the day the license key is activated.
Are your maritime courses recognized internationally?
Yes, all our maritime training courses are approved by relevant maritime authorities and meet international STCW standards. Our training center is audited regularly to ensure compliance with International Maritime Organization (IMO) requirements. Certificates issued upon successful completion are recognized globally and accepted by flag states worldwide. We maintain accreditation with major maritime classification societies and regularly update our curriculum to reflect the latest industry standards.
What equipment do I need for online maritime training courses?
For online maritime courses, you will need a computer or tablet with a stable internet connection (minimum 5 Mbps recommended), a modern web browser (Chrome, Firefox, Safari, or Edge), speakers or headphones for audio content, and a webcam for live sessions and examinations. Some courses may require specific software which will be provided or made available for download. We recommend a minimum screen size of 10 inches for optimal viewing of charts, diagrams, and simulation exercises.
How often do I need to renew my ECDIS (Electronic Chart Display) certification?
ECDIS certification does not have a mandatory renewal period specified by STCW. However, officers must demonstrate continued proficiency, and many companies require refresher training every 5 years alongside STCW certificate renewals. When transitioning to a different ECDIS system (e.g., from Furuno to JRC), type-specific training is required. We offer both generic ECDIS training and equipment-specific courses for all major manufacturers. Regular updates on software changes and new functionality are also available through our online platform. You could also go for a REFRESH online training course, to keep your skills updated.
Do you offer customized training programs for shipping companies?
Absolutely! We specialize in developing tailored training programs for shipping companies, fleet operators, and maritime organizations. Our custom programs can address specific operational procedures, company policies, vessel types, or equipment. We can deliver training at your location, our facilities, or through a combination of online and offline methods. Contact our corporate training department to discuss your requirements, and we will design a program that meets your operational needs and budget while maintaining full compliance with maritime regulations.
