You must contact us, then we will re-generate your certificate.

You must receive af license key from your company and insert the license key received to get access to the training course.

No, the system can see that the license key has been used, and the system will not issue a certificate.

Yes, you need internet to download the training app and to receive your certificate – during the training you do not need internet.

No, the training app is specifically developed for Microsoft Windows

1 Use the “Quick start guide” to download the training app 2 Right click the file and extract all (Unzip) 3 Run the installer to install the training app Also, a short cut will be located on the desktop.